Refund policy

Every Customer has a right to return, the purchased Item within 30 days of delivery/receipt, for a full refund.  Subject to terms & conditions. Fill in the form and wait for an e-mail from our customer service. We will send you the instructions to prepare the goods to be returned. Please upload your proof of purchase/receipt when submitting the form. 

What you need to put inside the package:

Insert a copy of the ‘Order number‘ inside the package. If no number is subsequently found we will not guarantee reimbursement for the goods returned.  
We provide FREE RETURN LABELS, for ALL Returns.

The products must be returned intact and with the original packaging. For complete return conditions, consult the Terms of Service of this website.

Upon receiving your damaged item, we will process your full refund within 5 working days.